Manufacturing Leader Reduces Recovery Time and Increases Confidence with a Tailored Disaster Recovery Strategy

A global leader in the textile manufacturing industry serves markets across hospitality, healthcare, and consumer sectors. Headquartered in the United States with operations worldwide, the company generates annual revenue exceeding $1 billion.

As a global leader in textile manufacturing, the client’s operations spanned continents, serving industries where reliability is non-negotiable. Whether it was delivering high-quality linens to hospitals, fulfilling orders for luxury hotels, or meeting the demands of consumers worldwide, the company’s reputation depended on seamless operations and on-time delivery.

However, the growing complexity of their IT environment was becoming a bottleneck. With manufacturing operations and supply chains increasingly reliant on virtualized systems and real-time data, any downtime had the potential to cascade into missed deadlines, dissatisfied customers, and significant financial losses.

The client’s existing disaster recovery strategy couldn’t keep pace with their evolving needs. Recovery times were too slow for mission-critical applications, and gaps in data protection left them vulnerable to hardware failures, cyberattacks, and unexpected disasters.

Without a robust disaster recovery and data protection solution, the company risked eroding trust with its partners and customers, not to mention financial repercussions from downtime and lost productivity. Faced with these challenges, they sought a partner who could not only address their immediate vulnerabilities but also help future-proof their global operations. That’s when they turned to Recovery Point.

Recovery Point stepped in and not only offered products – but crafted a tailored strategy to tackle the client’s unique challenges. Understanding the high stakes of downtime in a global operation, Recovery Point implemented a robust disaster recovery framework to ensure the client’s mission-critical systems remained operational no matter what.

The journey began with virtual machine replication powered by Zerto. With seamless continuous data replication, the client could rest assured that even in the event of a failure, their most critical applications could be brought back online within minutes. This was a game-changer for the company’s Tier 1 applications, where every second of downtime could result in millions of dollars lost.

Next, Recovery Point introduced Veeam Cloud Connect to provide an additional layer of security for their virtualized environments. With the ever-present threat of ransomware and cyberattacks, this service ensured that all their backups were stored securely and could be accessed quickly during recovery.

The backbone of the solution was Recovery Point’s DRaaS Cloud, offering a flexible, scalable infrastructure that adapted to the client’s dynamic operational needs. This wasn’t just about data storage—it was about empowering the client with tools to monitor, manage, and recover their systems on-demand, giving them a competitive edge.

Finally, Recovery Point’s Managed Resiliency service became the client’s safety net. With 24/7 monitoring, proactive alerts, and semi-annual disaster recovery tests, the client gained confidence in their readiness to tackle any disruption. The Recovery Point team became an extension of the client’s own IT department, providing expert support and ensuring peace of mind.

Enhanced Recovery Capabilities: The client’s operations are now protected by a fail-safe recovery system. Tier 1 applications, the lifeline of their global supply chain, can now be restored in under 4 hours, a staggering improvement that safeguards millions of dollars in potential losses. Tier 2 applications follow suit, with recovery times reduced to under 12 hours. Zerto’s seamless replication eliminated their single point of failure, ensuring that operations continue even under the most challenging conditions. Combined with Veeam’s secure backup, the client has gained confidence that their data is always available and their downtime is negligible.

Streamlined Management: Recovery Point’s Managed Resiliency service provides the client with a centralized dashboard to oversee recovery progress, monitor solution performance, and refine recovery plans with ease. This has cut down recovery validation time significantly, enabling their IT teams to focus on strategic initiatives instead of firefighting.

Proactive Support and Testing: Recovery Point’s semi-annual DR validation tests became a cornerstone of the client’s strategy, identifying vulnerabilities long before they could threaten operations. These proactive measures, coupled with the unwavering support of Recovery Point’s North America-based team, provided the client with a level of reliability that was previously out of reach.

Overall Business Impact: Recovery Point’s comprehensive disaster recovery solution has empowered the client to safeguard its global operations, maintain uninterrupted service delivery, and reinforce its reputation as an industry leader. By shifting from reactive recovery to proactive resilience, the client has positioned themselves for long-term growth and stability in a competitive market.