Large Mid-Atlantic Credit Union Secures Critical Data with Air-Gapped Backup and Colocation Services from Recovery Point

Our client, a prominent credit union headquartered in Pennsylvania, serves nearly 600,000 members and has over $7 billion in assets. As a trusted financial institution, they offer a comprehensive suite of banking services, including savings accounts, loans, and investment products. The credit union is recognized for its commitment to providing secure and reliable financial services to its members while adhering to stringent regulatory requirements.

In the financial services sector, the need for robust data protection and disaster recovery solutions is paramount. Like all financial institutions, credit unions face increasing cyber threats, including ransomware attacks that can compromise sensitive financial data and disrupt operations. The client’s critical systems, including transaction processing, member account management, and loan servicing applications, must be protected against these threats to ensure continuous service availability and data integrity.

The client was particularly concerned about the risk of ransomware encrypting their primary and backup data, which could lead to significant financial losses, regulatory penalties, and damage to their reputation. With the growing sophistication of cyberattacks, the client needed a solution that could provide an additional layer of security, ensuring that backup data would remain untouchable by malicious actors.

To address the credit union’s data protection and disaster recovery challenges, Recovery Point implemented a comprehensive solution combining colocation services with air-gapped tape backup. This multi-layered approach safeguards critical data and ensures business continuity, even in the event of a cyberattack or system disruption.

Air-Gapped Tape Backup for Data Protection

Recovery Point’s air-gapped tape service provides a highly secure backup strategy bystoring data in a physically isolated, offline environment. By disconnecting backup tapes from the network, this approach prevents ransomware and other cyber threats from compromising backup data. This physical and logical separation guarantees that the credit union’s critical information remains intact and recoverable, even if primary systems are compromised.

Colocation Services for Secure Infrastructure
Through colocation services, the credit union benefits from a secure, managed environment to house its servers. Recovery Point provides essential infrastructure components, including power, cooling, and connectivity, while the credit union retains full control over its servers and data. Dedicated IP addresses ensure secure access to the network, reducing the risk of unauthorized intrusion.

Comprehensive Recovery Support
In the event of a disruption, Recovery Point’s support includes tape retrieval and restoration services, enabling the credit union to resume operations quickly and efficiently. This ensures minimal downtime and uninterrupted access to critical data during recovery processes.

Smart Hands Service for Seamless Operations
To further enhance operational efficiency, Recovery Point offers “Smart Hands” support, which includes troubleshooting, remote management, and equipment installation. Performed by highly trained technicians, this service ensures smooth, round-the-clock operation, allowing the credit union to focus on its core business while we manage the technical complexities.

This comprehensive solution ensures that the credit union’s critical systems and data are protected, compliant, and always accessible, regardless of potential cyber threats or system failures.

Enhanced Data Security: The implementation of air-gapped tape services has significantly improved the client’s data protection strategy. By physically isolating backup data, the credit union is now better equipped to withstand ransomware attacks and other cyber threats. The offline storage of backup tapes ensures that even if the client’s primary systems are compromised, their critical data remains secure and recoverable.

Regulatory Compliance: As a financial institution, the credit union must comply with strict regulatory requirements regarding data protection and disaster recovery. With over 40 years of experience in media storage services, Recovery Point provides managed tape archiving solutions that ensure regulatory compliance and robust security measures.

Cost-Effective Solution: The air-gapped tape service offers a cost-effective solution for long-term data protection, reducing the need for expensive, high-maintenance on-site backup systems. By leveraging Recovery Point’s expertise and infrastructure, the credit union can focus on their core mission of serving their members while trusting that their data is securely protected.

Overall Business Impact: The implementation of Recovery Point’s air-gapped tape services has greatly enhanced the client’s resilience against cyber threats. The client now enjoys peace of mind knowing that their critical data is secure and that they have a reliable disaster recovery solution in place. This has allowed them to maintain their reputation for providing secure and reliable financial services, even in the face of increasing cyber risks.