Global Scientific Research Leader Secures Critical Systems with Seamless Disaster Recovery Migration

The client, a global provider of scientific data solutions for the chemical and pharmaceutical sectors, supports researchers, businesses, and innovators with real-time access to critical research and patent databases. The company plays a crucial role in advancing research and development worldwide.

The client previously relied on Sungard Availability Services for disaster recovery (DR). With Sungard’s Chapter 11 bankruptcy filing threatening the reliability of its DR environment, the client faced a potential gap in coverage for both x86 and mainframe systems — systems critical to maintaining uptime for pharmaceutical research customers and regulatory compliance. A transition had to be executed rapidly without any loss of data, system access, or compliance exposure.

Given the urgency of their situation, the client required a provider with deep expertise in handling complex disaster recovery transitions under tight timelines. They turned to Recovery Point for a fast, secure, and seamless migration.

Recovery Point provided the client with a comprehensive disaster recovery solution, including:

1. Hot Site Disaster Recovery: Enabled real-time replication, ensuring that critical research data remained protected and instantly recoverable, minimizing any potential delay in global R&D operations.

2. Colocation Rack Space: Provided secure, compliant hosting with built-in scalability, positioning the client to handle increasing data volumes without added infrastructure investment.

3. zSeries Mainframe Backup: Ensured continuity for core legacy systems vital to pharmaceutical workflows, avoiding costly replatforming or system downtime.

The implementation process was executed on an accelerated timeline, ensuring the client had uninterrupted disaster recovery capabilities following their migration. Recovery Point worked closely with the client’s IT team to establish connectivity, test recovery processes, and fine-tune performance metrics to meet RTO and RPO requirements.

• 99.99% uptime maintained during migration
• 0 hours of unplanned downtime during transition

Seamless Transition and Business Continuity: Recovery Point smoothly migrated the client with zero impact on day-to-day operations. The client now has a more stable and responsive disaster recovery solution, reducing the risk of downtime.

Reliable and Scalable Infrastructure: With dedicated colocation rack space and hot site x86 servers, the client has a resilient environment that supports their evolving IT landscape.

Improved Support and Availability: The client benefits from Recovery Point’s dedicated, 100% North America-based support team, ensuring expert guidance and rapid response whenever needed. The client’s Enterprise Compute Manager said “Working with Recovery Point never disappoints. Everyone from Recovery Point is a pleasure to work with and always available. Thank you for all you do.”

Overall Business Impact: By partnering with Recovery Point, the client has strengthened its disaster recovery posture, ensuring critical operations remain protected from disruptions. The combination of hot site servers, colocation, and mainframe services has provided a secure, scalable, and highly responsive solution, reinforcing the client’s confidence in their ability to recover swiftly and efficiently.